Privacy & HIPAA Policy

Last Updated: October 2025

Bowles Hearing Care Services, PC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, and protect information when you visit our website or contact our offices.

1. Information We Collect

We collect personal information that you voluntarily provide through our website contact forms, such as your name, phone number, email address, and message content.

We also automatically collect limited non-personal data through tools like Google Analytics to help us understand visitor activity. This may include browser type, device, IP address, and pages viewed.

2. How We Use Your Information

We use the information you provide to respond to your inquiries, schedule appointments, and improve our hearing-care services.

We do not sell or rent your information. However, we may share limited, non-identifiable data with trusted third-party services — such as Google Analytics — to analyze website performance and improve advertising. These services may use cookies or similar technologies to collect anonymous usage data.

3. HIPAA Notice

Any personal health information (PHI) shared with our practice — whether online, by phone, or in person — is protected under the Health Insurance Portability and Accountability Act (HIPAA).

We may use or disclose PHI only for treatment, payment, healthcare operations, or as required by law.

You have the right to review and request corrections to your records and to request limits on how your information is used. To exercise these rights, contact our Privacy Officer at bowleshearing@gmail.com or by mail to any Bowles Hearing Care Services location.

4. Cookies and Analytics

Our site uses cookies and tracking technologies to enhance usability and measure engagement.

You can disable cookies in your browser settings if you prefer not to share anonymous analytics data.

If Meta Pixel is active, it may track visits to measure ad performance and deliver relevant information to visitors who interact with our content.

5. Data Security

We maintain reasonable physical and digital safeguards to protect your information.

Please avoid submitting detailed medical or financial information through website forms, as these are intended for general inquiries only.

6. Third-Party Links

Our site may link to external websites for convenience. Bowles Hearing Care Services is not responsible for the content or privacy practices of those sites.

7. Policy Updates

This policy may be updated periodically. The “Last Updated” date reflects the most recent revision. Continued use of our site indicates acceptance of any updates.

8. Contact Us

For privacy questions or to exercise your HIPAA rights, please contact us:

bowleshearing@gmail.com
Charlotte Office: 704-334-4428
See our website for additional office locations.